The Delhi Metro Rail Corporation (DMRC) on Monday said some of the old ticket vending machines (TVMs) at metro stations are not recognising new currencies.
“We are facing some problems in the sense that old machines are not recognising new currencies and we are taking it up with the vendor,” DMRC Managing Director Mangu Singh said on Monday.
Singh said the ticket vending machines were also not recognising damaged notes, adding they were trying to resolve the issue.
The managing director gave the remarks after the launch of an upgraded version of ‘Delhi Metro Rail’ mobile application.
The upgraded app, launched by Housing and Urban Affairs Secretary Durga Shanker Mishra on Monday, will help passengers get information regarding metro routes, tourist spots and also complain directly to the higher authorities.
After the launch of the updated version, Singh said; “The Metro passengers will be able to search the nearest metro station, fares for desired travel, information for timings about the first and last train at stations etc. This revamped mobile application will be of great benefit to the people of the entire NCR. This App shows how technology can be effectively used to provide better services to the people”.
“The Delhi Metro is continuously trying to incorporate technology into its functioning so that the services can become more convenient and accessible to passengers,” Singh added.
The app can be downloaded from Apple Store and Google Play Store.
(With inputs from agencies)