A delivery agent, Mudassir working for an online food ordering platform on Friday registered a complaint against a customer for refusing to accept an order as the man on duty man was Muslim. Mudassir claimed that the customer, Ajay Kumar had requested for his food to be delivered by a Hindu delivery agent while placing the order.
However, the company sent Mudassir with the food, which was refused at the customer’s doorstep. A case has been registered against Kumar under relevant sections of the Indian Penal code (IPC). Further probe is under way, according to news agency ANI report.
Meanwhile, the delivery boy brought the issue to the notice of the Muslim outfit Majlis Bacao Tehreek president Amjed Ullah Khan who posted the matter in his twitter account.
“The customer ordered chicken-65 and requested for a Hindu delivery boy, but Swiggy sent a Muslim boy for delivering the parcel... and the customer refused to take the parcel.”
When contacted, Swiggy, in a statement, said “...we embrace diversity and respect different points of view. Every order is automatically assigned to delivery executives based on their location and availability, among others, and not based on individual preferences. As an organisation, we do not discriminate between our partners and customers on any grounds.”
The customer who refused to accept the food item could not be contacted.
Incidentally, the food was ordered from a restaurant run by a Muslim, Khan said.
The incident comes over two months after a similar episode in Madhya Pradesh involving Zomato, another food delivery company.
A Zomato customer had declined to accept the food he ordered because it was brought by a non-Hindu, but the company refused to resolve the complaint, saying food does not have religion.
In response to his request for another delivery man, Zomato had tweeted: “Food doesn’t have a religion. It is a religion.” The reaction had won the company many admirers.