A surge in punctuality rate by 82 percent leads to higher passenger satisfaction

If you are travelling in a train then here is a good news for you because Railways have improved overall punctuality rate after improvement on the Ghaziabad- Mughalsarai route, with mail and express trains improving their performance by over four per cent to clock 80.83 per cent punctuality during April-August. 

The overall punctuality rate of the railways has increased to 82.09 per cent in August from 81.62 per cent in the corresponding period last year. The punctuality performance of mail/express trains during April-August this year was 80.83 per cent as compared to 76.66 per cent for the corresponding period last year, an increase of 4.17 per cent.

 Besides, the punctuality rate of local trains between April and August this year was 77.45 per cent as compared to 73.99 per cent for the same period in 2015. The overall punctuality rate has improved because of a series of steps being undertaken for improvement in the 761-km-long Ghaziabad-Mughalsarai route, said a senior Railway Ministry official of the Mobility Directorate. 

Flooded with complaints of late-running of trains, railways has created a Mobility Directorate to improve punctuality in passenger service and speed up freight movement. The busy Ghaziabad-Mughalsarai corridor, which includes the Allahabad junction, involves movement of 120 trains in a day. 

Other important railway stations in this route are Aligarh, Moradabad, Tundla, Bareilly, Etawah, Kanpur Central, Lucknow, Mirzapur and Varanasi. Though there are many factors affecting punctuality like over-saturated route with maximum train movement, technical glitches and asset (engine and coach) or traction failures, judicious steps are being taken to decongest the route as well as improving assets, said the official. Broadly, trains lose punctuality due to factors related to its internal working as well as external factors of which railways is not in control.