EPFO Deploys Officials For Faster Disposal Of Online Requests Amid Coronavirus Lockdown

Amid coronavirus lockdown in India, retirement fund body EPFO will deploy officials for faster disposal of online requests. Also, the EPFO has decided to accept Aadhaar card as a valid proof to rectify their date of birth to ensure that the account is KYC compliant. It is to be noted that these are steps taken by the government to ease off the pressure on the public due to the nationwide lockdown.

In a statement, the Labour and Employment Ministry said, "In a move to extend the availability and reach of online services in the wake of the COVID-19 pandemic, the EPFO has issued revised instructions to its field offices to facilitate PF members to rectify their date of birth in EPFO records, thus ensuring that their UAN is KYC compliant."

The Labour and Employment Ministry also stated that the date of birth recorded in Aadhaar will now be accepted as valid proof of birth date for the purpose of rectification, provided that the difference in the two dates is less than 3 years. It further added that the PF subscribers can submit the correction requests online. This will also reduce the processing time of change requests.

The EPFO has instructed field offices to expedite disposal of online requests, enabling Provident Fund members in financial distress, to apply online for availing non-refundable advance from their PF accumulations to tide over COVID-19 pandemic.

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Earlier, the EPFO allowed its subscribers to withdraw three months basic pay and dearness allowance as non-refundable advance on the ground of COVID-19 lockdown from March 28, 2020. However, the facility was available to those members whose KYC (Know You Customer ) compliance was complete. Now, this decision would help the members to make their universal account numbers KYC compliant.

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