Indore-Patna Express derailment tragedy: Insurance claims to be settled in 3-4 days: IRCTC CMD

IRCTC Chairman A K Manocha on Saturday said all the eligible insurance claims arising from the Indore-Patna Express derailment tragedy would be settled within 3-4 days.

According to IRCTC, 209 passengers had opted for travel insurance while booking tickets as of November 19. Of these, 128 passengers were eligible for insurance but 50 tickets were cancelled.

The three private insurers—ICICI Lombard, Royal Sundaram and Shriram—have said they have received very few claims so far.

“All the three non-life insurance firms have promised me that they would settle the eligible claims within three-four days,” Manocha told PTI.

“They are only waiting for death certificate and cancelled cheque to settle the claims,” he added.

As many as 148 people were killed and close to 200 were injured in the train mishap in Kanpur district on November 20.

Life Insurance Corporation of India (LIC) said it has extended concessions and relaxations to policyholders affected by the mishap.

On the non-life side, Only 78 passengers of the ill-fated train are eligible to claim insurance money, out of whom five died in the accident, IRCTC has said. In addition, seven cases of injury and hospitalisation and eight minor injuries.

The passengers of Indore-Patna Express (those who opted for insurance) were covered by Royal Sundaram (32), Shriram (14) and ICICI Lombard (32). The claim for the five death cases has been provisionally approved by the insurance companies.

The optional insurance scheme offers travellers or their kin compensation of up to Rs 10 lakh in the event of death or permanent total disability; Rs 7.5 lakh for permanent partial disability; up to Rs 2 lakh for hospitalisation expenses and Rs 10,000 for transportation of mortal remains in the event of death or injury from train accident other untoward incidents.

Only one passenger had filled up the nominee details for insurance. Remaining four claim settlements will be made with the legal heir as soon as the documents are provided. 

Also read: Indore-Patna Express mishap: Your 92 paisa can get you insurance cover of Rs 10 lakh; here's how