A day after its grand opening, Lucknow Metro service was affected due to technical snag on Wednesday. At least hundred passengers were stuck inside for more than an hour, the officials informed.
The passengers faced problems after the lights and air-condition stopped functioning near Mawaiya metro stations.
The train developed technical snag around 7:15 AM in the morning when it was on the way from Charbagh to the Transport Nagar.
Lucknow Metro Rail Corporation’s senior PRO Amit Kumar Srivastava informed that emergency brakes were applied between Durgapuri and Mawaiya stations.
All 101 passengers travelling on the train were rescued through the emergency rear exit and were taken safely to the Durgapuri Metro station, he said. They traveled to the Transport Nagar Metro station on a different train.
“During the intervening period, LMRC officials provided proper care and support to all passengers inside the train. The staff/officials at the Durgapuri Metro station ensured the commuters didn’t face further inconvenience,” he said.
The affected train has been withdrawn and taken to the Transport Nagar workshop/depot for troubleshooting.
Passengers, excited about their first trip on the much-awaited transport service, were stuck till a team of the Lucknow Metro Rail Corporation (LMRC) came to their rescue.
“I was excited about the metro journey. I took the train from Charbagh to reach airport to catch a flight to Delhi at 8.45 am but got stranded and missed the flight,” Gaurav told reporters.
Ashish, a student, said he would not be allowed entry in the school as he got stranded and late. “I took the train to reach early but due to the snag I am late now”, he said.
But his excitement has not disappeared. “I will again take the metro ride tomorrow.” (with PTI Inputs)