HDFC Bank issues warning about fraud using AnyDesk app (file photo)
HDFC Bank Limited has recently issued a warning its internet users about an app called AnyDesk which is used to steal customers money through the unified payments interface (UPI). In this scam, the fraudster gains unauthorised access to users’ mobile device through AnyDesk mobile app and make transactions.
Even Reserve Bank of India (RBI) had issued similar warning about some fraudulent apps but still many people fall victim of the scam.
AnyDesk is an application available for smartphones on Google Play Store which gives remote access of devices. In this regard, HDFC Bank said, “Beware! Fraudsters may ask you to download AnyDesk App and share a 9-digit code which gets them access to your phone to steal money. Do not share your card details / OTP / PIN with anyone and report any unusual activity immediately to the bank’’.
Here’re some of the ways through which the fraudster may lure victims:
- The fraudster will call you as a bank representative to fix some bugs in the mobile banking apps.
- He will even verify few details including full name, date of birth and mobile number.
- Then the caller will convince you that there is some problem with your mobile banking app and will also offer solution to fix the same.
- The fraud call will also try to convince that if you don’t act soon then it may block your online banking services.
- For remedies, they will recommend downloading ‘AnyDesk’ app to solve the problem.
- The fraud caller will then ask for a 9-digit app code which is generated on your phone.
- Once the fraudster gets this 9-digit code, the caller will ask the victim to grant permission from the device.
- In this way, the fraud gets complete access to your handset and will remotely steal passwords and even transact via your UPI account.
- If you get such calls, News Nation would recommend you to immediately disconnect the call as the bank officer will never call you personally.