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Xiaomi takes responsibility for WhatsApp's 'obsolete' error; Advises users to update the app

WhatsApp, On January 15, Faced A Problem In Which The Users Complained Of A Screen That Showed A Message Stating That The Application Is On An Obsolete Version. The Update Option On The App Store Too Failed To Provide Any Update.

News Nation Bureau | Edited By : Aishwarya A | Updated on: 17 Jan 2018, 07:36:20 PM
Xiaomi takes responsibility for WhatsApp's 'obsolete' error (Source: PTI)

New Delhi:

Instant messaging platform, WhatsApp, was hit by an ‘obsolete’ error last week for which, on Wednesday, Xiaomi took responsibility.

WhatsApp, on January 15, faced a problem in which the users complained of a screen that showed a message stating that the application is on an obsolete version. The update option on the app store too failed to provide any update.

This ‘obsolete’ error was faced mostly by Xiaomi users and on Wednesday, the Chinese electronics and software company took responsible for the error.

The company said that they mistakenly pushed a beta version of the app from its app store which resulted in the ‘obsolete’ error.

Also Read: WhatsApp 'Obsolete' for Xiaomi users; Here is how to fix the glitch

Xiaomi’s statement said, “A few Xiaomi users reported an issue with WhatsApp on their smartphones. After a thorough investigation, we learned that a beta version of WhatsApp was pushed out on our Mi App Store a few days ago, which some users updated to. We have updated our App store listing with a newer version, approved by WhatsApp, which we encourage any users facing issues, to update to. We apologise for any inconvenience faced by our Mi Fans, and promise to be more vigilant going forward.”

“This is an issue that’s being fixed. It was a problem with how our app is distributed, which is not under our control,” said a spokesperson from WhatsApp as soon as the error was acknowledged by the company.

Users who are currently still facing the issue were advised to update WhatsApp on their smartphones and download the app either from the Mi store or directly from Google Play Store.

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First Published : 17 Jan 2018, 07:30:30 PM